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Hancock Federal Credit Union
  • HOME
  • BANK
    • CHECKING
    • SAVINGS
    • YOUTH SAVINGS
    • CERTIFICATES
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    • ONLINE BANKING
    • ACCOUNT RATES
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  • BORROW
    • VEHICLE LOANS
    • MORTGAGE
    • SIGNATURE LOANS
    • CREDIT CARDS
    • BUSINESS LOANS
    • STUDENT LOANS
    • PERSONAL LINE OF CREDIT
    • SHARE SECURED
    • PAYMENT SOLUTIONS
    • Make a Payment
  • LEARN
    • FINANCIAL PLANNING
    • HIT THE ROAD
    • POCKET CENTS
    • HOMEOWNER & BUYING TIPS
    • SAFETY & SECURITY
    • SHARE INSURANCE ESTIMATOR
    • NEWS
    • HOW-TO
  • EXPLORE
    • MANAGEMENT
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    • HISTORY
    • OUR COMMUNITY
    • TRU STAGE
    • uChoose Rewards
    • Zelle®
    • CARD VALET®
    • ATM LOCATOR
    • SHARED BRANCHING
CardValet
Keep tabs on your HFCU credit & debit cards

Manage your debit and credit card usage through your mobile device by defining when, where and how your debit and credit cards are used - with CardValet®from Fiserv.* Available through Hancock Federal Credit Union.
AppStore
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ACCESS. CONTROL. ANYTIME. ANYWHERE.
CardValet® is ideal for cardholders who want to manage their debit and credit cards through their mobile devices.
​
CardValet-card
Safeguard your cards: turn them "on" and "off" when you aren't using them
CardValet-money
Establish transaction controls for dollar amount limits, merchant categories and geographic locations
CardValet-alerts
Receive alerts when your debit and credit cards are used, approved or exceeds the transaction controls you set

BENEFITS

 SET ALERTS FOR TRANSACTION TYPES:
  • In Store
  • eCommerce
  • Mail/Phone Order
  • ATM

FRAUD PROTECTION
  • When your card is "off," no withdrawals or purchases will be approved
  • Real-time alerts keep you informed when your card is used or declined
  • Transaction controls allow your card to work only in specific locations or geographic areas

CONTROL SPENDING
  • Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores
  • Establish controls by location and change parameters via your mobile device

BUSINESS USE
  • Use transaction controls for merchant codes, locations and thresholds to ensure employee spending adheres to company policies

REVIEW BALANCES AND TRANSACTIONS

  • Monitor your finances anytime, anywhere by using the CardValet app to check your account balances or review recent card transactions​​

PLAY IT SAFE

Debit and credit cards offer both convenience and risk. You can make purchases easily, but if your card falls into the wrong hands, your personal banking accounts are vulnerable. Safeguard your information with CardValet, the mobile app that lets you deactivate your debit and credit cards when you don't need to use them. Protect your cards against fraud and theft by turning them on and off, and get real-time alerts to ensure your cards are used only by you.
​

BUDGET CONSCIOUS

Overspending is easy. Now, sticking to your budget can be too. Take control of your finances by setting spending thresholds, specifying merchant types and turning your cards on and off. Want to spend $100 at the grocery store? Limit your spending at the shoe store? CardValet empowers you to control your debit and credit card spending in real-time.
​

PARENTAL CONTROLS

Whether they're at the local mall or away at college, your kids want to spend money. You're not their personal ATM, but you do need a way to support their needs, while managing their spending. Enter CardValet. With convenient features like threshold limits, merchant categories and location and on/off controls, you decide where, when and how your children use their debit and credit cards.
​

COMPANY POLICY

You have to spend money to make money; that's why you empower employees to use corporate card accounts. Maintain control of their business spending with CardValet. You select merchant codes, set spending thresholds, choose location parameters and more to help ensure purchases are in line with your company policies. You can even turn your employees' cards on and off in real time.

HOW IT WORKS

Choose CardValet® to safeguard your cards from fraud with customized alerts and the ability to set limits on cards.

Download CardValet® from Google PlayTM or the App StoreSM to:

  • Turn your debit and credit cards on or off from your smartphones
  • Sign up for alerts based on transaction amount, location, merchant type, etc.
  • Set limits for spending - great for parents or employers
  • And set other features

​

*CardValet® is powered by Fiserv, Inc. but is activated through specific financial institutions.  Check with your financial institution to ensure they participate in CardValet® prior to downloading.

Hancock Federal Credit Union - Full Service Bank
Proudly serving the Findlay, OH and Hancock County area since 1938.
​

LOCATIONS.

1701 E. Melrose Ave., Findlay, OH
​125 Trenton Ave., Findlay, OH
​
​
Routing Number | 241278659
​
​
PRIVACY POLICIES & DISCLOSURES
​

HANCOCK FEDERAL CREDIT UNION BYLAWS

REQUEST PRIVACY STATEMENT

HOURS.

MONDAY - THURSDAY 
Lobby & Drive-Thru 9:00am - 5:00pm
FRIDAY
Lobby: 9:00am - 5:00pm
​Drive-Thru: 8:30am - 5:30pm
SATURDAY
Melrose: Lobby & Drive-Thru 9:00am - Noon
Trenton: Closed

CALL US.

Toll Free:  (800) 273-0163
Local:  (419) 424-0163
Lost or Stolen Visa®:  (844) 334-3871
Lost or Stolen ATM/Debit Card:  (800) 472-3272
​PIN Change ATM/Debit Card:  (800) 992-3808
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Hancock Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 419-424-0163. All products and services available on this website are available at all Hancock Federal Credit Union branches or by calling 419-424-0163.
NCUA
Federally insured by NCUA
Equal Housing Lender
Equal Housing Lender
Co-Op Shared Branch
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  • HOME
  • BANK
    • CHECKING
    • SAVINGS
    • YOUTH SAVINGS
    • CERTIFICATES
    • BUSINESS BANKING
    • ONLINE BANKING
    • ACCOUNT RATES
    • CARD SERVICES
  • BORROW
    • VEHICLE LOANS
    • MORTGAGE
    • SIGNATURE LOANS
    • CREDIT CARDS
    • BUSINESS LOANS
    • STUDENT LOANS
    • PERSONAL LINE OF CREDIT
    • SHARE SECURED
    • PAYMENT SOLUTIONS
    • Make a Payment
  • LEARN
    • FINANCIAL PLANNING
    • HIT THE ROAD
    • POCKET CENTS
    • HOMEOWNER & BUYING TIPS
    • SAFETY & SECURITY
    • SHARE INSURANCE ESTIMATOR
    • NEWS
    • HOW-TO
  • EXPLORE
    • MANAGEMENT
    • BOARD OF DIRECTORS
    • HISTORY
    • OUR COMMUNITY
    • TRU STAGE
    • uChoose Rewards
    • Zelle®
    • CARD VALET®
    • ATM LOCATOR
    • SHARED BRANCHING