Your Card, Your Terms

Manage your debit card usage through your mobile device by defining when, where and how your debit card is used - with CardValet® from Fiserv.* Available through Hancock Federal Credit Union.

Play it Safe

Debit cards offer both convenience and risk. CardValet® manages the risk by allowing you to define when, where and how your card can be used.

Safeguard your cards: turn them "on" and "off" when you aren't using them

Establish transaction controls for dollar amount limits, merchant categories and geographic locations

Receive alerts when your debit card is used, approved or exceeds the transaction controls you set

Benefits of CardValet




There have been some updates in the CardValet App. You can now set alerts and control transactions for the following  Transaction Types:


  • In Store
  • eCommerce
  • Mail/Phone Order
  • ATM


The user needs newest version (recommend that users set their mobile device to auto download).


Fraud Protection


  • When your card is "off," no withdrawals or purchases will be approved
  • Real-time alerts keep you informed when your card is used or declined
  • Transaction controls allow your card to work only in specific locations or geographic areas


Control Spending


  • Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores
  • Establish controls by location and change parameters via your mobile device


Business Use


  • Use transaction controls for merchant codes, locations and thresholds to ensure employee spending adheres to company policies


Review Balances and Transactions


  • Monitor your finances anytime, anywhere by using the CardValet app to check your account balances or review recent card transactions


*CardValet® is powered by Fiserv, Inc. but is activated through specific financial institutions.  Check with your financial institution to ensure they participate in CardValet® prior to downloading.

Hancock Federal Credit Union is PROUD to have served the Findlay and Hancock County area for 79 years!

Membership is available to all who live, work, worship or attend school within Hancock County.

Quick Links


1701 E. Melrose Ave., Findlay, OH

125 Trenton Ave., Findlay, OH


Monday - Friday  9:00am - 5:00pm

Friday  Drive-Thru 8:30am - 5:30pm


Saturday  9:00am - Noon

Melrose Ave - Lobby and Drive-Thru

Trenton Ave - Drive-Thru ONLY

Call Us

Toll Free:  (800) 273-0163

Local:  (419) 424-0163

Lost or Stolen Visa®:  (844) 334-3871

Lost or Stolen ATM/Debit Card:  (800) 472-3272

PIN Change ATM/Debit Card:  (800) 992-3808



Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government