Hancock Federal Credit Union Privacy Policy
Hancock Federal CU is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with HFCU. If you have any questions, please contact a member service representative at 1-800-273-0163.
As a member of HFCU, you also have a responsibility to safeguard your financial information. Our credit union will collect only personal information that is necessary to conduct our business. That means we will only ask for information that enables us to provide you with competitive financial products and services.
Protecting Your Privacy:
We will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. We will continually review and assess new technology for protecting the integrity of your information.
We have adopted procedures that limit access to your information. Employees and affiliates must have a legitimate business reason to access or use your personal information.
You will always have access to your information. As a member of HFCU, you will have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
If you terminate your membership with Hancock Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.
Collecting Information:
In the course of doing business and providing services to our members, we collect, retain and use information. This information includes certain “nonpublic” information that may be acquired during the course of providing financial services to you. An example of such information may include, information about your accounts, balances, income, payment history and overdraft history.
We collect information from the following sources: loan applications, forms that you complete in order to obtain various services or accounts, your transaction history. We may receive information from third parties, such as credit bureaus, appraisers, and title companies. All information collected and retained by us is used so that we may transact business with you and to provide and offer products and services to you.
Sharing Information:
Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
Information that we may share includes:
When you request or authorize us to do so;
When conducting transactions initiated by you or in conducting our day-to-day business operations;
When providing information to a credit bureau or similar reporting agency, clearing agencies or insurance companies as a part of our standard business practices;
When providing a joint marketing or service function such as check printing or providing credit cards in conjunction with a joint marketing or service agreement.
When required or permitted by law or regulation or to protect and enforce our legal rights such as responding to court orders and subpoenas or reporting annual dividend statements to the IRS.
We will only partner with business’s that follow strict confidentiality requirements to safeguard the confidentiality of your information and abide by all applicable laws and regulations.